CitiBank finally resolved it

Yesterday, I got a communication from CitiBank that they investigated and found that I don’t owe them any money for the double billing issue I filed in August 2006. They initially messed it up, but after a strong fax and courier message, they scrutinized the case better this time and sent me a final communication on the issue. I am happy now that I don’t owe them the money I didn’t spend, but sad with the fact that for last 3+ months, I had to go thru the pain of justifying and rejustifying my cause.